Privacy Policy

FBFI INTL LTD

Innovative Technology. Intelligent Solutions. Digital Transformation.


Effective Date: 14/11/2026
Last Updated: 14/11/2026


1. INTRODUCTION

FBFI INTL LTD (“we”, “our”, “us” or “the Company”) is committed to protecting the privacy, confidentiality and personal information of our customers, website visitors, business partners, suppliers and other individuals who interact with our company.

This Privacy Policy explains how we collect, use, process, store, protect and disclose personal information when you visit our website, use our services, communicate with us or engage in business transactions with us.

We respect your privacy and are committed to handling personal information responsibly and transparently in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.

By using our website or engaging with our services, you acknowledge that you have read this Privacy Policy.

2. INFORMATION WE COLLECT

Depending on how you interact with FBFI INTL LTD, we may collect the following categories of information:

2.1 Personal Identification Information

● Full name.

● Business or organisation name.

● Job title or professional position.

● Contact details.

● Business identification information where necessary.

2.2 Contact Information

● Email address.

● Telephone number.

● Business address.

● Postal address.

● Other communication details voluntarily provided.

2.3 Technical Information

When you visit our website, certain technical information may be collected automatically, including:

● Internet Protocol (IP) address.

● Browser type and version.

● Device information.

● Operating system.

● Website usage information.

● Pages visited.

● Date and time of website access.

● Referring website addresses.

2.4 Business and Transaction Information

Where relevant to our services, we may collect:

● Project specifications.

● Service enquiries.

● Business proposals.

● Contractual information.

● Transaction and payment-related records.

● Customer service correspondence.

● Information necessary to provide contracted services.

2.5 Information You Voluntarily Provide

We may collect information you choose to provide when:

● Completing contact forms.

● Requesting quotations.

● Registering for services.

● Submitting enquiries.

● Participating in consultations.

● Applying for business partnerships.

● Communicating with our team.

Please avoid submitting sensitive personal information unless it is necessary and we have an appropriate lawful basis to process it.

3. HOW WE USE YOUR INFORMATION

FBFI INTL LTD may use personal information for the following purposes:

1. To respond to enquiries and customer requests.

2. To provide our IT development and consultancy services.

3. To prepare quotations, proposals and service agreements.

4. To manage customer relationships.

5. To communicate important service updates.

6. To process and administer business transactions.

7. To maintain and improve our website and services.

8. To develop, maintain and support technology solutions.

9. To prevent fraud, misuse and unauthorised access.

10. To comply with legal and regulatory obligations.

11. To maintain business and financial records.

12. To communicate relevant business information and marketing materials where legally permitted.

We will only process personal information for legitimate and clearly defined purposes.

4. LAWFUL BASIS FOR PROCESSING

Where required by applicable data protection legislation, we rely on one or more of the following lawful bases:

Consent: Where you have given clear permission for us to process your personal information for a specific purpose.

Contractual Necessity: Where processing is necessary to enter into or fulfil a contract with you.

Legal Obligation: Where processing is necessary to comply with applicable legal requirements.

Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

Vital Interests or Other Applicable Legal Grounds: Where another lawful basis applies under relevant data protection legislation.

5. SHARING AND DISCLOSURE OF INFORMATION

FBFI INTL LTD does not sell personal information to third parties.

However, we may share information where necessary and lawful with:

● Technology and software service providers.

● Website hosting and infrastructure providers.

● Cloud storage and data management providers.

● Payment processing providers.

● Professional advisers and consultants.

● Legal and regulatory authorities where required.

● Business partners involved in delivering agreed services.

● Other authorised service providers acting on our behalf.

Where third parties process personal information for us, we will take appropriate steps to ensure that suitable contractual and security safeguards are in place.

6. DATA SECURITY

We take appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, destruction or misuse.

Depending on the nature of the information and processing activities, these measures may include:

● Access controls and authentication.

● Secure data storage.

● Encryption where appropriate.

● Security monitoring.

● Backup and recovery arrangements.

● Staff confidentiality requirements.

● Secure information handling procedures.

● Appropriate system maintenance and updates.

Although we take reasonable measures to protect information, no electronic storage system or internet transmission method can be guaranteed to be completely secure.

7. DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including contractual, legal, accounting, regulatory and legitimate business requirements.

When personal information is no longer required, we will take appropriate steps to securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

8. COOKIES AND WEBSITE TRACKING

Our website may use cookies and similar technologies to improve functionality, analyse website performance and enhance the visitor experience.

Cookies may be used for:

● Essential website functionality.

● Website performance and analytics.

● User preferences.

● Website security.

● Marketing and advertising, where applicable.

Where required, we will obtain your consent before placing non-essential cookies on your device.

You can manage cookie preferences through the available website cookie settings or your browser settings.

Disabling certain cookies may affect some website functionality.

9. YOUR DATA PROTECTION RIGHTS

Subject to applicable laws and relevant conditions, you may have the following rights:

Right of Access: You can request a copy of the personal information we hold about you.

Right to Rectification: You can request correction of inaccurate or incomplete information.

Right to Erasure: You can request deletion of personal information in circumstances permitted by law.

Right to Restriction: You can request that we restrict certain processing activities.

Right to Data Portability: You may request your personal information in a structured, commonly used and machine-readable format where the right applies.

Right to Object: You can object to certain types of personal information processing, including processing based on legitimate interests.

Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

Rights Relating to Automated Decision-Making: You may have rights concerning certain decisions made solely through automated processing, including profiling, as provided by applicable law.

To exercise your rights, please contact us using the details provided in this Privacy Policy.

10. INTERNATIONAL DATA TRANSFERS

As an international-facing technology services company, FBFI INTL LTD may use technology providers or business partners located in different countries.

Where personal information is transferred outside the United Kingdom, we will implement appropriate safeguards in accordance with applicable data protection legislation.

These safeguards may include adequacy regulations, approved contractual protections or other legally recognised transfer mechanisms.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to external websites, applications or third-party services.

FBFI INTL LTD is not responsible for the privacy practices, security arrangements or content of external websites.

We encourage users to review the relevant privacy policies before providing personal information to third-party platforms.

12. CHILDREN’S PRIVACY

Our services are primarily intended for businesses, organisations and individuals who can lawfully use our services.

We do not knowingly collect children’s personal information without an appropriate lawful basis and any required authorisation.

Where we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps in accordance with applicable legislation.

13. DATA BREACHES

FBFI INTL LTD will maintain appropriate procedures for identifying, assessing and responding to personal data breaches.

Where a breach occurs, we will take appropriate steps to contain and investigate the incident.

Where legally required, we will notify the relevant supervisory authority and affected individuals within the applicable statutory timeframes.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business activities, technology, services or applicable legal requirements.

Any updates will be published on our website with a revised “Last Updated” date.

We encourage visitors and customers to review this policy periodically.

15. CONTACT US

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us through our official communication channels.

Company Name: FBFI INTL LTD
Company Website: fbfiintl.co.uk
Privacy Email:fbfiintlltd@gmail.com
 

16. COMPLAINTS AND REGULATORY AUTHORITY

If you believe that your personal information has been handled inappropriately, we encourage you to contact us first so that we can investigate your concerns.

You also have the right to complain to the UK Information Commissioner’s Office (ICO), where applicable.

Website: https://ico.org.uk/

FBFI INTL LTD

Your Privacy. Our Responsibility.

Committed to Trust, Transparency and Responsible Technology.